Clarity from chaos.
Imagine if every time a customer reached out, your team instantly had the full context and gave the right answer, the first time. ContextHub unifies customer knowledge, conversations, and project history into one living timeline. We use AI to filter the noise, surface what's important, and keep every teammate focused on what truly matters.
You don't need more information. You need the right signal, at the right moment.
Teams are drowning in data but starving for insight.
Today, support and services teams waste time jumping between CRM systems, Slack threads, documentation, and past tickets just to understand a customer. Customer interactions, Slack threads, ticket notes, dashboards, and emails. It's all there, but impossible to track.
This slows service delivery down, creates inconsistency, and forces customers to repeat themselves. The result? Missed context, duplicated work, frustrated clients, and teams constantly reacting instead of leading.
Knowledge workers devote 30% of their day to hunting for data.
Cottrill Research
of CSMs say a significant portion of their day is eaten by repetitive admin tasks, leaving less time for meaningful customer conversations.
vitality.io
most professional services firms lose ~ 20% productivity due to unclear goals or misalignment.
Stragiliti
of professional services organizations are seeking a "single source of truth".
Wrike Efficiency Report
What we're hearing
"Information exists but I don't know what to search for that is relevant."
"My customer forgets what decisions we made regarding their configuration."
"I spend time troubleshooting things that aren't needed because I don't know what custom configuration a customer has."
"I have to spend time using another tool to get sign off for my customer and it gets lost in their inbox."
"I spend so much time repeating myself to customers because they can't understand how the SOW relates to what work we are doing."
"I spend so much time scanning systems and long winded pages for customer nuances."
"I have to ask other people in the business what they built or for their Tribal Knowledge."
A unified context layer that cuts through noise.
ContextHub is your single hub for everything you need to serve customers. We pull critical data into one place: account info, tickets, project details, notes, customer health, and most importantly, nuanced details elevated by your team so everyone can see what matters in seconds.
Instead of searching across systems, reps get instant clarity. They see exactly who the customer is, what's happening, what's unique about their setup, and what needs attention all without chasing information or tapping billable resources for context.
Smart signal detection
AI highlights key updates and filters repetitive noise.
Dynamic focus
See what changed, what's at risk, and what needs action now.
Shared clarity
Everyone works from the same live story. No more asking "what's the latest?"
Secure by design
Context lives where your team does; nothing leaks out.
Internal knowledge & scope
Dedicated pages for internal knowledge and shared scope. Document decisions visibly, secure customer sign off, and protect margins by avoiding scope creep.
Instant clarity
See exactly who the customer is, what's happening, what's unique about their setup, and what needs attention without chasing information.
Focused teams deliver better experiences.
ContextHub turns scattered noise into actionable clarity. Instead of combing through tools, your team sees exactly what's relevant. The result? Faster time to resolution, fewer escalations, projects that stay on track, and customers who feel understood and supported.
| Role | What ContextHub Delivers |
|---|---|
| Support Teams | Instant context for faster resolution, fewer escalations |
| Professional Services | Projects stay on track with visible decisions and scope protection |
| Customer Success | Customers feel understood without repeating themselves |
| Leadership | Teams set up to scale successfully across markets |
Most AI adds noise. Ours removes it.
The next generation of AI tools shouldn't create more dashboards or alerts. They should help us focus.
ContextHub uses AI to simplify, summarize, and surface what matters. We empower support, services, and success teams to stay aligned and turn complexity into confident action.
Stop chasing updates. Start seeing the signal.
ContextHub gives every teammate a clear, AI filtered view of customer context. Empower your support, services, and success teams to stay aligned, move faster, and serve smarter.